This Privacy Policy governs the manner in which StraightArrow Corporation collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://www.straightarrow.com.ph/ website ("Site"). This privacy policy applies to the Site and all products and services offered by StraightArrow Corporation.

Information We Collect

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate: their name, email address, mailing address, phone number, or other details specified in a submission form. However, Users may choose to visit our Site anonymously. We will only collect personal identification information from Users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except when it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and to occasionally track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

StraightArrow Corporation may collect and use Users' personal information for the following purposes:

• To run and operate our Site

We may need your information to display content on the Site correctly.

• To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize user experience

We may use information in the aggregate to understand how our Users use the services and resources provided on our Site.

• To improve our Site

We may use feedback you provide to improve our products and services.

• To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To run a promotion, contest, survey, or other Site features

We may use Users' personal information to send them information or content they agreed to receive about topics we think will be of interest to them.

• To manage product reviews and ratings

We may use third-party service providers to help us manage product reviews and ratings left by Users.

• To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic Newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. The User will never be automatically opted-in to receive newsletters. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. The User may contact us via our Site. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Accessing and Updating Your Information

Registered users may access and update their personal information or close their user account directly through the service, contacting the applicable customer support, or contacting us at the Contact details below.

Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.

Children's Privacy

We do not knowingly collect personal information from or direct the service to children under the age of 18.

Changes to This Privacy Policy

StraightArrow Corporation has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

dpo@straightarrow.com.ph - ATTN: Data Protection Officer

Level 5 Silver City 1 Annex, Central Avenue, Ortigas East, Ugong, Pasig City, Philippines

https://www.straightarrow.com.ph/contact-us

NPC Certificate and Seal of Registration

StraightArrow Corporation is compliant with the registration requirements of the Data Privacy Act of 2012, its Implementing Rules and Regulations, and all related issuances.

The certificate and seal of registration issued by the National Privacy Commission (NPC) of the Philippines can be found at this link: https://www.straightarrow.com.ph/npc-certificate-and-seal-of-registration

This document was last updated on 15 March 2024.