6sense Adoption Consultant

Overview

As a 6sense Adoption Consultant, or Client Onboarding Specialist, you will coordinate and oversee the onboarding of 6sense use cases, act as the primary customer contact, ensure timely implementation, drive product adoption, provide expert guidance, and develop best practices.

Key Responsibilities

• Coordinate onboarding delivery, including implementation of 6sense use cases from inception to launch
• Act as the primary point of contact for customers regarding project plan, progress, and risks
• Understand customer’s end-to-end workflow and translate them into business and technical requirements
• Identify the strategic impact of use cases on the customer’s business and help prioritize them to meet business objectives, to generate positive ROI
• Partner with internal 6sense teams to proactively resolve issues and ensure on-time delivery across programs
• Assist in driving product adoption post-onboarding
• Act as a knowledge partner and 6sense expert to strategically guide customers through best practices
• Contribute to the development of 6sense best practices, including internal and external training materials and other collaterals
• Work closely with the sales team to ensure implementation expectations are set accurately

Required Qualifications

• Minimum 3 years of working in Martech or sales-tech industry, or
• Minimum of 3 years in an enterprise software customer-facing role
• Familiar with using Marketing Automation, CRM or related applications is a plus
• Experienced working with B2B demand generation, marketing operations, sales operations and analytics teams
• Excellent project management and organizational skills
• Excellent interpersonal and presenting skills
• Ability to manage multiple projects simultaneously, prioritize, and scale
• Ability and desire to work in a high-energy and rapidly evolving B2B software startup environment
• Has a stable internet connection of at least 25 mbps